THROUGH HEARTFELT CONTENT, HONEST CONVERSATIONS, AND COMFORTING PRODUCTS, WE HONOR YOUR JOURNEY—HELPING YOU HEAL, GROW, AND THRIVE.
© SIS I LOVE YOU 2026
Effective Date: 12/1/2025
Welcome to Sis, I Love You ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, digital materials, communities, and other services (collectively, the "Service"). By visiting or using the Service, or purchasing a product, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
You represent and warrant that you are at least the age of majority in your state or province of residence, or that you have obtained parental/guardian consent. You may not use the Service if doing so violates any law or regulation in your jurisdiction.
We reserve the right, in our sole discretion, to modify, update, or replace any part of these Terms at any time by posting the revised version on the website. Your continued access or use of the Service after such posting constitutes acceptance of the changes.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for any activity under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
We offer digital and/or physical products for purchase. By placing an order you agree to pay all fees and taxes associated with your purchase.
If you enroll in any subscription, membership, or recurring-billing plan, you agree that the payment method you provide will be automatically charged according to the billing terms for the subscription. You may cancel as described in the Refund or Membership terms.
For digital products (e.g., guides, workbooks, courses) you receive a limited, non-exclusive, non-transferable license to view and use the content for personal, non-commercial use only. You may not share, reproduce, distribute, sell, or otherwise exploit these digital products without our express written permission.
By using the Service you agree that you will not:
All content, branding, materials, layout, graphics, and digital products available via the Service are owned by us or our licensors, and are protected by intellectual property laws. Other than as expressly permitted, you may not use, reproduce, modify, publish, transmit or distribute any of the content without our prior written permission.
The Service may include links to third-party websites or services ("Third-Party Sites") that are not owned or controlled by us. We do not guarantee the accuracy, reliability or availability of those Third-Party Sites and are not responsible for any content, products or services offered by them.
Disclaimer: The Service, products and content are provided "as is" and "as available", without any warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access.
Limitation of Liability: To the maximum extent permitted by law, we and our officers, directors, employees, agents, affiliates, licensors and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages (including lost profits, data loss, or business interruption) arising out of or relating to your use of or inability to use the Service or any products, even if we have been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of liabilities above, our liability shall be limited to the fullest extent permitted by law.
You agree to indemnify, defend and hold harmless Sis, I Love You and its officers, directors, employees, agents, affiliates, licensors and suppliers from and against any and all claims, losses, liabilities, damages, costs or expenses (including reasonable attorneys' fees) arising from or relating to your breach of these Terms, your use of the Service, or your violation of any law or the rights of a third-party.
We may suspend or terminate your access to the Service at our sole discretion, without notice, if you violate these Terms or engage in conduct that we believe may harm the Service or our users. Upon termination, sections concerning Intellectual Property, Disclaimer, Limitation of Liability, Indemnification and Governing Law shall survive.
If any provision of these Terms is held to be invalid or unenforceable, the remainder of these Terms shall continue in full force and effect.
These Terms and any dispute arising out of or relating to them or your use of the Service shall be governed by and construed in accordance with the laws of the State of Alabama (or your choice of jurisdiction) without regard to its conflict of laws principles.
These Terms and our Privacy Policy (linked below) constitute the entire agreement between you and us concerning your use of the Service, superseding all prior or contemporaneous communications and proposals, whether oral or written, relating to the Service.
For questions about these Terms, please contact us at:
Sis, I Love You
Hello@sisiloveyou.com
Effective Date: 12/1/25
Thank you for purchasing with Sis, I Love You. We are committed to your satisfaction. This Refund Policy sets out when refunds, credits or exchanges may be available, and how they work.
If you purchased a physical item and you are not satisfied, you may request a refund or exchange within 30 calendar days from the date of purchase (or date of delivery if shipped).
Due to the nature of digital products (downloads, online courses, workbooks), we do not offer refunds once download access has been granted or the course has been accessed, except in limited circumstances (e.g., technical failure we are unable to remedy). If you believe you have grounds for a refund, please contact us at hello@sisiloveyou.com within 7 days of purchase and we will review your request.
For subscription or membership services, you may cancel at any time. Cancellation takes effect at the end of your current billing period.
Refunds for membership fees already charged will be addressed on a case-by-case basis and are not guaranteed unless required by law.
To initiate a refund or exchange, please contact us at:
hello@sisiloveyou.com
Title your email as "REFUND: (ORDER NUMBER)". In the body please Include your order number, purchase date, item(s) in question and reason for return. Return instructions will be provided if applicable.
The following items are non-returnable / non-refundable:
We reserve the right to modify this Refund Policy at any time. Any changes will be posted to our website and will take effect immediately for new purchases.
Effective Date: 12/1/25
Sis, I Love You ("we", "us", "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, join our community, subscribe to our emails, or otherwise use our Service.
a. Information you provide: When you create an account, place an order, subscribe to our newsletter, participate in a community, download a resource, or contact us, we may collect information such as your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.
b. Automatically collected information: When you visit our website, we may automatically collect information such as your IP address, browser type, access times, pages viewed, referring URLs, and device identifiers.
c. Cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You may disable cookies via your browser settings, though doing so may affect your ability to use some features of the site.
We use your information to:
We may share your information with:
We will not sell your personal information to third parties for their marketing purposes without your explicit consent.
We implement appropriate technical and organizational safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no security system is completely impenetrable and we cannot guarantee absolute security.
Access & Update: You may access, review, and update your personal information by logging into your account or contacting us.
Marketing Communications: You may opt-out of receiving promotional emails by following the "unsubscribe" instructions in the email or contacting us. Note: you cannot opt-out of receiving transactional emails (order confirmations, shipping updates).
Cookies & Tracking: As noted above, you can disable cookies in your browser settings but this may limit functionality.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.
Your information may be transferred to — and maintained on — servers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ. By using the Service you consent to such transfers.
Our Service is not directed to children under the age of 13 (or other relevant age in your jurisdiction). We do not knowingly collect personally identifiable information from children under that age. If you become aware that a child has provided us with personal information, please contact us and we will delete it.
We reserve the right to modify this Privacy Policy at any time. We will post the revised policy on our website and update the "Effective Date". Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
This Privacy Policy and any dispute arising under it shall be governed by the laws of the State of Alabama without regard to its conflict of laws rules.
If you have questions or concerns regarding this Privacy Policy or our practices, please contact us at:
Sis, I Love You
hello@sisiloveyou.com
505 20th St North Suite 1220 1160 Birmingham, AL 35203 United States
SIS, I LOVE YOU IS A SAFE SPACE WHERE YOU ARE SEEN, HEARD, AND EMPOWERED AS YOU NAVIGATE THE PIVOTAL MOMENTS OF WOMANHOOD. THROUGH HEARTFELT CONTENT, HONEST CONVERSATIONS, AND COMFORTING PRODUCTS, WE HONOR YOUR JOURNEY—HELPING YOU HEAL, GROW, AND THRIVE. WE KNOW HEALING DOESN'T ALWAYS LOOK PRETTY. SOMETIMES IT'S MESSY, UNCERTAIN, AND FAR FROM PERFECT—AND THAT'S OKAY. THAT'S EXACTLY WHY SIS, I LOVE YOU EXISTS: TO WALK WITH YOU THROUGH EVERY SEASON OF BECOMING.
Sis, I Love You is a safe space for women in their 20s (and beyond) to feel seen, heard, and empowered as they navigate the pivotal moments of womanhood. Through heartfelt content, honest conversations, and comforting products, we validate your journey and help you heal, grow, and thrive
Ruth Yamin Tolen created Sis, I Love You from a place of deep relatability.
As a teenager transitioning into womanhood, she often found herself navigating life alone without a roadmap, without guidance, and without the kind of support she needed. Through journaling, therapy, picking up new hobbies, and allowing herself to explore new interests, she learned one powerful truth: healing was never meant to be done in isolation.
Healing happens out loud.
With friends.
At the park.
In the nearest coffee shop.
Even at your favorite artist's concert.
From that realization, Sis, I Love You was born. A community-led health and wellness brand created to help you become the person you see yourself becoming. A brand rooted in emotional safety, sisterhood, and the belief that growth is more powerful when it's shared.
hello@sisiloveyou.com
Looking to purchase 10 - 40 products for a gift or event?
All orders are processed within 1 to 2 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive a second notification once your order has shipped.
Shipping rates are calculated at checkout based on your selected shipping method and destination.
Please note that these shipping times are not guarantees. They are carrier-provided estimates and may be impacted by factors outside of our control, including weather, seasonal volume, and carrier delays.
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for incorrect or incomplete shipping information.
If a package is returned as non-deliverable due to address error:
Navidium is a third-party application that allows customers to purchase package protection at checkout.
If selected, Navidium provides coverage for shipments that are lost or stolen during transit. The option to add package protection is available at checkout.
An order is considered lost if tracking never confirms the package status as delivered.
If tracking shows no movement or appears to be stuck after exceeding the appropriate amount of time, the order may be considered lost and a claim will be required.
Claim Filing Timelines:
Claims for lost-in-transit orders must be filed no later than 30 days from the last available tracking update.
An order is considered stolen if tracking confirms the package status as delivered, but the package is not received.
Please wait 5 days from the delivery confirmation before filing a claim as packages are insured starting at $100
Claims for stolen orders must be submitted within 10 days from the marked delivery date
International customers (outside of the United States) may be charged customs duties, taxes, or import fees by their local customs authority.
These fees are not included in your purchase total and are the responsibility of the buyer. We recommend checking with your local customs office prior to completing your purchase to understand any potential additional costs.
you don't go through life, you grow through life.
